Help & Documentation
Find answers and learn how to use the ERP system
Getting Started
- • Introduction to the system
- • User roles and permissions
- • Navigation guide
- • Basic workflows
For Sales Team
- • Creating new orders
- • Managing customers
- • Requesting rate approvals
- • Order tracking
For Warehouse Team
- • Receiving inbound lots
- • Inventory management
- • Quality control procedures
- • Dispatch operations
For Drivers
- • Viewing assigned trips
- • Uploading proof of delivery
- • Marking deliveries complete
- • Contacting customers
Frequently Asked Questions
How do I reset my password?
Contact your system administrator to reset your password.
What if an order requires approval?
Orders below base price will be automatically sent to admin for approval.
How do I report a technical issue?
Use the contact support option in your profile settings or email support@erp.com.
Need More Help?
Can't find what you're looking for? Contact our support team.
Email: support@erp.com
Phone: 1800-XXX-XXXX
Hours: Mon-Fri, 9 AM - 6 PM IST